Front Desk Receptionist & Office Coordinator at Bee Shop E-Commerce Limited

Role Summary:

The Front Desk Receptionist & Office Coordinator will serve as the primary ambassador of our brand at our new headquarters. The ideal candidate will combine warm customer hospitality (similar to high-end customer experience centers) with organized administrative and HR record-keeping capabilities, ensuring that our office runs smoothly, professionally, and impeccably clean every day.

Key Responsibilities:

Front Desk & Guest Hospitality

• Greet all visitors, brand ambassadors, promoters, and corporate guests warmly with a high level of professionalism.
• Manage the daily visitor registration logbook and check-in desk for daily training masterclasses and meetings.
• Direct guests and candidates to appropriate offices, waiting areas, or training rooms.
• Handle incoming phone inquiries and relay messages promptly to relevant team leads.

Basic HR & Administrative Paperwork

• Assist the HR and Operations team with basic documentation, paperwork scanning, and filing.
• Collect, verify, and organize onboarding documents and registration forms for new staff and brand ambassadors.
• Track daily office attendance logs and maintain organized front-office filing records.
• Handle incoming and outgoing mail, packages, and dispatch deliveries.

Office Coordination & Facility Cleanliness

• Supervise cleaning personnel to ensure the reception area, training halls, restrooms, and workstations remain spotless throughout the day.
• Conduct daily morning inspections to confirm the office environment is neat, organized, and ready before business hours.
• Monitor, manage, and request replenishment for office stationery, front desk supplies, and pantry items.
• Report any facility issues (lighting, air conditioning, plumbing) to operations for immediate maintenance.

Job Requirements:

• Qualification: OND, HND, or B.Sc in Mass Communication, Business Administration, English, Secretarial Studies, or related field.
• Experience: Minimum of 1 to 2 years of proven experience in a Front Desk, Receptionist, Customer Care, or Office Administrator role (experience in retail experience centers, direct-selling branches, hospitality, or corporate customer hubs is an added advantage).
• Excellent verbal and written English communication skills.
• Professional, welcoming, and presentable corporate appearance with an outgoing personality.
• Basic computer proficiency in Microsoft Office (Word, Excel) or Google Workspace.
• Strong organizational, multitasking, and problem-solving skills.
• Proximity: Candidates residing within Ikeja or easily commutable surrounding areas in Lagos are strongly preferred.