Front Desk Personnel/Dispatcher at Wangarau Foods

JOB DESCRIPTION & PRIMARY RESPONSIBILITIES:

Courteous Front Desk personel adept at balancing multiple tasks and priorities seamlessly while delivering the highest level of customer service.

This position requires skills and abilities in the areas of clerical, office work,location accuracy and dispatching to coordinate product shipments and transfers and to attend to walk in customers. It is a combination of some aspects of logistics and customer service. 

The individual must be detail oriented and Must Reside within YABA and IT'S Environ.

Responsibilities: 

• Ensures the provision of front-desk service.
• Responsible for requesting of pickup of raw materials from vendors and delivery of finished goods to customers by contacting dispatch riders, instructing drivers on outside Lagos deliveries. completing orders accurately and in a timely manner, communicating directions and instructions,print shipment receipt, track and update all shipments dispatched on the software.
• Monitor the route and status of dispatched items or items to be received,coordinate and prioritize their schedule
• Maintains neat and tidy appearance of reception and waiting areas.
•  Attend to walk in customers, take and record their orders.
•  Answers questions of visitors and provide accurate informations as required.
• Performs any other duties as assigned by the supervisor
• The ideal candidate must be primarily an excellent communicator and able to remain calm and composed. You must be able to multi-task as well as take the appropriate actions with little supervision.
• Must be able to work in a fast-paced environment. 

Requirements and skills

•  Proven experience as Front Desk Personel/dispatcher or relevant position
•  Tech-savvy.
•  Fast typing with experience in data entry
•  Knowledge of Locations within and outside Lagos.
•  Proficient in English (oral and written)
•  Outstanding organizational and multitasking abilities
•  Active listener with excellent communication skills
•  Sound judgement and critical thinking