Front Desk Officer at Resource Intermediaries Limited

Job Summary:

• A prominent player in the Oil and Gas industry, is seeking a highly professional and efficient Front Desk Officer to join our team at their MMA, Ikeja, Lagos Office.
• The Front Desk Officer will play a crucial role as the first point of contact for our organization, ensuring exceptional customer service and efficient administrative support.

Key Responsibilities:

• Welcome and greet visitors, clients, and guests with professionalism and courtesy.
• Answer, screen, and direct incoming phone calls and emails promptly and accurately.
• Manage and schedule appointments, meetings, and conference room bookings.
• Maintain a neat and organized front desk area, ensuring a professional and welcoming ambiance.
• Provide information about the company's services, facilities, and policies to visitors.
• Handle inquiries and requests from clients and visitors promptly and effectively.
• Assist with administrative tasks, including data entry, document preparation, and office supply management.
• Ensure the security and confidentiality of visitor and staff information.
• Record and maintain visitor logs and reports.
• Collaborate with various departments to support office operations.

Qualifications:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Previous experience as a Front Desk Officer or in a similar customer-facing role is preferred.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Exceptional organizational and multitasking abilities.
• Attention to detail and a customer-centric approach.
• Ability to handle challenging situations with professionalism and composure.