Front Desk Officer at Mase Contractors

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Answer phone calls, screen and direct them to the appropriate department
• Provide accurate information about our services, and promotions
• Handle customer complaints or concerns with patience and professionalism
• Maintain a tidy and organized front desk area
• Manage incoming and outgoing mail, packages, and deliveries
• Perform administrative tasks such as data entry, filing, and documentation
• Collaborate with other team members to ensure smooth operations

Requirements:

• High school diploma or equivalent.
• Must reside within Ikeja and it’s environs
• Proven experience in a customer service or front desk role
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in using computer systems and office software
• Ability to remain calm and composed under pressure
• Outstanding interpersonal skills with a friendly and positive attitude
• Attention to detail and problem-solving aptitude