Front Desk Officer at HRLeverage Africa

Job Responsibilities

• Keep front desk clean, tidy and supplied with all the necessary supplies.
• Greet, communicate with and welcome clients.
• Answer all the customers' questions and address their complaints.
• Answer all incoming calls, redirect them when needed.
• Receive letters, packages and send them to appropriate destination.
• Prepare and manage outgoing mail.
• Check, sort and forward emails.
• Monitor office supplies and Make supply orders when needed.
• Monitor and update records and files.

Job Requirements / Skills

• Must be a Graduate of Arts and Humanities or Social Sciences. Preferably Graduate of Communications.
• Must be experienced in the role or similar role.
• Must have good written and oral communications skills.
• Must be proficient in the use of Ms word, Ms excel, and Ms PowerPoint.
• Must posses good interpersonal communication skills.
• Must posses ability to handle challenging situations with different client personalities.