Front Desk Intern at Achieving Health Nigeria Initiative (AHNi)

Job Description

• Will be responsible for registering clients according to established protocols, assisting Clients to complete all necessary forms and documentation and ensuring that information provided is accurate.
• He/she will inform Clients of medical office procedures and policies in liaison with the records unit and maintain and manage client records, move Clients through appointments as scheduled, answer incoming calls and deal with inquiries and transfer calls as required.
• He/she will schedule Client’s appointments, deal with incoming and outgoing posts/mails and complete other clerical duties as assigned. Also, the Front Desk Intern will maintain stock of forms and office supplies, ensure the reception area is well maintained, neat and clean and Safeguard Clients’ privacy and confidentiality.

Minimum Recruitment Standard

• B.Sc. or HND in any relevant discipline; with 2 to 5 years’ post-NYSC experience in Program/project management/Administration.
• Possession of a post graduate degree in a related field is an added advantage.
• Good knowledge of Report Writing, activity budgeting, activity tracking with set timelines.
• Sensitivity to cultural differences and diversity in the workplace and ability to work in a multicultural setting.
• Good working knowledge and proven skill in the use of Microsoft Office Applications.
• Familiarity with Nigerian public sector health system and NGOs is highly desirable.