Front Desk Executive at Nigerian British Chamber of Commerce

Job Description

• Providing customer-friendly and efficient customer-focused service to visitors.
• Ensuring a customer-first approach at all times when dealing with client queries made either in person or via telephone.
• Meeting and greeting visitors and clients and directing them to the relevant office.
• Redirecting phone calls to the appropriate office and take down messages.
• Maintaining smooth running reception desk.
• Keeping front desk tidy and presentable with all necessary materials (pens, paper etc).
• Receiving, sorting and distributing mail/deliveries to the relevant offices.

Job Requirements:

• A graduate Trainee or OND in Mass Communication or any related field.
• A minimum of 1-2 years relevant experience in customer service roles or relevant position.
• Proficiency in Microsoft Office suite.
• Hands-on experience with office equipment. (e.g. Printer photocopier).
• Highly organized and detail- oriented.
• Excellent verbal and written communication skills.
• Presentation skills.
• An analytical mind-set with problem-solving capabilities.
• Able to meet pre-set deadline.
• Planning, organization and time management.
• Excellent interpersonal skills