Fraud and Investigations Analyst at Credit Direct Limited

The role holder will conduct investigations into alleged fraud, misconduct, or irregularities reported throughout the organization. The role will involve carrying out fraud management-related tasks.  This will require competencies such as understanding the investigative processes and fraud environment of a Fintech or similar organisation, and knowledge of regulatory requirements and other leading professional guidelines or standards.

Job Details

• Perform advisory and assurance engagements on the adequacy and effectiveness of the organization’s mechanisms for proactively detecting, preventing, and responding to fraud, losses, and malpractice.
• Contribute to the development of work programs for assigned audits and other documentation necessary to undertake the assigned engagement.
• Provide investigation and forensic audits in a conscientious manner incorporating careful application of professional standards and observation of relevant legal requirements and rules of professional conduct.
• Apply investigative techniques and methodologies to gather evidence, analyze data, and draw conclusions during fraud investigations and special reviews.
• Ensure confidentiality and maintain the integrity of the investigative process.
• Complete special requests assigned by the line supervisor, and provide timely feedback on the status of assigned engagements,
• Contribute to the development of quality investigation reports that include a clear narrative of the investigation process, evidence gathered, analysis performed, and conclusions reached.
• Update and manage the exceptions and incident tracker and liaise with process owners on implementation status.
• Perform administrative responsibilities as assigned by internal audit management.
• Support with monitoring internal and external fraud and whistleblowing channels to identify potential triggers and red flags, enabling the timely initiation of investigation and resolution processes.
• Analyze data to identify patterns, anomalies, or risk indicators, and use findings to inform audits and management recommendations
• Carry out other fraud monitoring, detection, response, recovery, and post-incident analysis activities, under the supervision of the Team Lead or Senior Analyst
• Assist in preparing periodic fraud dashboards, reports, and filings for submission to management, regulatory authorities, and law enforcement agencies as required.

QUALIFICATION & EXPERIENCE

• Bachelor’s degree in Business, Accounting, Finance, Computer Science or related field
• Prior experience working in Fintech or payment services firm; banking or other financial services firm, technology firms etc. will be an advantage.

COMPETENCIES / PERFORMANCE METRICS

Functional and Technical Skills

• Knowledge of finance/banking concepts
• Demonstrable knowledge of fraud schemes and indicators.
• Ability to apply analytical review techniques to complex processes

Investigative Techniques 

• Proficiency in conducting investigations, including interviewing witnesses, collecting, and preserving evidence, and preparing detailed investigative reports.
• Familiarity with legal and ethical standards governing investigations. 
• Understanding and leveraging data analytics techniques and Computer-Assisted Audit

Communication Skills – Verbal and Written

• Ability to communicate effectively through verbal means or written documentation. 

Interpersonal Skills

• Able to work closely with people at all levels and engage stakeholders