Fragrance Sales Associate at Cececa Ltd

Role Description

• This year, we’re setting bold goals, and we’re looking for a passionate and driven Fragrance Sales Associate to help us achieve them. In this full-time hybrid role based in Lekki, with some work-from-home flexibility, you’ll play a key part in connecting customers with inspiring fragrances and delivering exceptional brand experiences.
• As a Fragrance Sales Associate, you’ll be responsible for customer communication, consultation, exceptional service, sales activities, implementing effective marketing strategies, and the following:
  • Assist customers with product selection, providing personalized recommendations.
  • Demonstrate product features and usage physically or through virtual consultations.
  • Build relationships with customers to encourage repeat business and loyalty.
  • Achieve sales targets by upselling and cross-selling products across channels.
  • Process orders, online requests, and maintenances accurately.
  • Maintain a clean and organized disposition as a staff
  • Respond to online inquiries via email, chat, or social media.
  • Support e-commerce tasks like updating client listings and managing relationships.
  • Participate in both in-store and remote training sessions.
  • Collaborate with the team to meet overall sales and operational goals.
  • Assist with promotional activities, events and marketing tasks, including social media support.
  • Work five days a week, combining in-office activities with remote customer engagement.

Qualifications

• Bachelor's degree in Marketing, Business, or related field
• Communication and Customer Service skills
• Sales and Training experience
• Knowledge of Sales & Marketing strategies
• Experience in scent marketing or related field is a plus
• Ability to work independently and in a team
• Mobility is a plus