Food & Beverage (F & B) Supervisor at Work Better Africa

Roles and Responsibilities

• Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
• Supervise efficient upkeep of tools through proper usage of equipment and devices.
• Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
• Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
• Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
• Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
• Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.
• Monitor all phone calls to room service department to ensure timely resolution for same.
• Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.
• Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.
• Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.
• Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.
• Prepare documents and maintain adherence to departmental standards.
• Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
• Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.
• Inspect food and beverage product preparation programs and maintain goodwill of company.

Qualifications
Education:

• Minimum of Bachelor's Degree in a relevant discipline.

Experience:

• Minimum of two years experience in the similar role.