Floor Supervisor at Hartleys Supermarket and Stores

Responsibilities

• Leads and supervises a team of Sales Associates.
  Provides direction and guidance to associates to ensure efficient and effective floor operations, customer service.
• Maintains company standards and guidelines around product flow, customer service and visual displays.
• Performs daily store activities such as opening and closing procedures which includes monitoring attendance, and activating security systems.
• Manages retail staff, including cashiers and people working on the floor.
• Ensures pricing is accurate.
• Ensures standards for quality, customer service, health and safety are met.
• Manage different departments within the store.
• Handles customer questions, complaints, and issues.

Required Knowledge, Skills and Abilities

• Qualification: BSc
• Demonstrates strong organizational skills.
• Pays close attention to detail.
• Minimum of 2 years’ experience as a supervisor in a supermarket.
• Team player.
• Communicates clearly and effectively.
• Demonstrates strong interpersonal skills.
• Manages time efficiently.
• Demonstrates solid problem-solving skills.