Flight Manager at Capital Luxury

Responsibilities

• Responsible for the seamless operation of every flight; from sale to post flight actions.
• Liaisewith customers on the phone, email, messaging and in person.
• Coordinatewith thesupply chain of aircraft operators, support team and crew.
• Organiseancillary services such as catering and ground transport.
• Checkall operational aspects of the flight including airport and ATC slots & weather.
• ImproveStandard Operating Procedures and documentchanges in theOps Manual.
• Workalongside the marketing team on customer retention initiatives.
• Requestpost flight feedback and reviews.
• Maintains the fleet and Crew schedule.
• Prepares charter quotes, Crew flight paperwork, and other flight-related paperwork.
• Executes all trip details including: Client correspondence, FBO notification, generation of trip paperwork, securing of Crew accommodations and travel arrangements, negotiating and securing fuel rates, assigning flight crew, and providing trip briefings.
• Ensureall flight crew personnel are certified, current and supervised according to the requirements specified in the Federal Aviation Regulations prior to releasing a flight.

Requirements

• Bachelor's Degree in Engineering, Computer Science or any Related Discipline.
• A minimum of three (3) years experience in a engineering, computer science, or a similar role.
• Solid computer skills, proficient in MS Office software
• Exceptional interpersonal skills and the ability to work as a team member while meeting individual performance goals.
• Must be able to work in a fast-paced, demanding environment and demonstrate the ability to juggle and prioritize multiple tasks.
• Experience in managing payments, negotiating contracts, and determining rental rates.
• Ability to resolve clientscomplaints, as well as to supervise workers and contractors.
• Excellent leadership and communication skills.