Field Support Officer at 3Line Card Management Limited

Responsibilities

• Maintain and repair faulty POS
• Provide field and remote support to the merchants.
• Visit the merchant locations in Lagos or other country regions.
• Maintain a detailed record of all complaints and issues related to the merchant's POS system, along with their resolutions.
• Gives weekly report of all merchants visited
• Hardware and Software installation, configuration, and training on POS functionality.

Qualifications

• A recent graduate with 1 year work experience in the field.
• Good communication and interpersonal skills
• He must be smart and be self-driven and able to take initiative
• Proficient in computer skills, particularly with Microsoft Office Suite.
• Good Relationship skills and emotional intelligence skills
• Must be a skilled motorcycle rider.
• A comprehensive knowledge of the roadways in Lagos is essential