Field Support Engineer at BAT Computer Technologies

Responsibilities

• Resolve technical issues with the team on the field.
• Prepare system activity and performance reports.
• Provide user support by diagnosing network problems and implementing technical solutions.
• Use computer software to prepare or evaluate network diagrams and site configurations
• Handle escalated incidents and properly document incident resolution activities with root causes.
• Installation and testing of equipment in compliance with customer requirements and quality standards.

Requirements

• First Degree in Computer Engineering or any related discipline
• 3-5 years’ experience in the Telecommunication Sector
• Training or Certifications in Wireless Radio Communication(Aviat, Dragon, Cambium and Mikrotik).
• Strong Oral and Written Communication Skills
• The candidate must reside in Bogije or its axis.