Field Sales Manager at Lafarge Cement

About the Job

• The role focuses on demonstrating leadership in Health & Safety (H&S) and Diversity & Inclusion (D&I), actively promoting related actions within the function. Responsibilities include enforcing safety policies, identifying prospects, visiting and building customer loyalty among large and medium companies, masons, developers, and home builders. The role also involves providing technical product solutions to meet customer needs, strengthening the Lafarge brand in the manufacturing sector, and securing concrete product sales while aligning with company strategies and policies. Additionally, the role includes tracking construction activity and collaborating with colleagues to maximize commercial opportunities for Lafarge Africa Plc's concrete operations.

What you'll be doing

Safety:

• Apply and manage the safety policy, drive policy standards and adversaries already put in place for role holder, colleagues, subcontractors and all others who are on the site or plant.
• Report all incidents/VPC/BOG and near misses
• Ensure access to jobsites is in line with safety standards for pumps, electrical lines and space

Sales Functions:

• Implement the area commercial strategy, and sales action plans to achieve sales target and profit margin
• Organize and control commercial operations for respective region/Area to achieve given sales target and profit margins.
• Evaluate the quality of Lafarge's relationship with customers, assess their evolving needs and proactively manage and handle complaints and feedbacks
• Work closely with Marketing, Quality Control, Production and Legal departments when necessary to improve and promote quality and service.
• Work with the Marketing Department to develop & implement communication materials and messages to customers
• Develop action plan to drive the sales of value added products(VAPs) and new products launch in the territory.
• Organize and coordinate the Area sales activities to ensure all customers are satisfied and ultimately meet target
• Negotiate prices, volume with customers and other extra services and take proactive decisions in critical situation (prices delay and claims).
• Represents Lafarge Africa Plc. at meetings including trade exhibitions, building expo and trade fair to promote Lafarge products especially (value added products - VAPs)
• Keep to the sales policies and procedures put in place for him and ensure on time delivery of products (concrete) to the customers.
• Ensure all backlogs/pending orders are cleared and necessary documents are met.

Placing & Finishing Service:

• Ability to propose placing & finish service policy when it is relevant
• Write and give placing & finishing service prices for swift closing of jobsites
• Follow jobsites, applications, deliveries, invoicing, and funds collection to a completion.
• Advisory Functions: Understand standard concrete and range of VAP (specifications applications) and make adequate recommendations in term of (production, transport, pouring).
• Advanced understanding of applications and building systems. (individual hosing, commercial & institutional, industrial and civil works roads/utilities)
• Suggest adapted products, services, solutions with proper consideration of the technical abilities and financial situations of each customer.

Reports:

• Key sales indicators and reports main action to Line Manager for close out.
• Monthly Customer relationship Management in terms of issues, new lead/closed out sales.
• Regularly scheduled reports from sales database monthly and report to Area Manager
• Report all market intelligent activities weekly, with clear understanding of trade activities.

Competition law:

• Adequate knowledge of competition law and apply it when needed.
• Production, Transportation/Plant Daily Support: Monitor monthly purchase and sales are in line with pumping and delivery unit scheduling and business target
• Environment: Ability to respect and enforce procedures in place to indicate a non-compliance of environmental incident and report to line Manager for daily decisions and cascade such information to plant Operator/Batcher.

Credit, Administrative, Invoicing functions:

• Identifies creditworthy customers, following the in house process, negotiates payment terms and the implementation in collaboration with the credit department for debt recovery and billing.
• Establish new customers are smoothly registered on the database.
• Ensure all pre-invoicing to avoid claims and manages the cash (price and payment terms) with the credit department
• Ensure all procedures are in place for cancellation of orders and deliveries
• Participate in credit meetings for adequate resolution

Requirements

• Minimum of a Bachelor’s degree in Engineering, Building Technology, Architecture, Marketing, Humanities and Social Science with Master’s degree as added advantage.
• At least 3-4 years working experience and above in sales
• Good knowledge of construction materials In the industry
• Good presentation, communication and networking skills Vision, business sense, basic financial knowledge and negotiation skills
• Strong customer focus Result oriented, proactive, capable of delivering under pressure
• Basic knowledge of concrete and production tools
• Knowledge of Value Added Product and Ultra Series products.
• Knowledge of transportation management
• Knowledge of computer tools: SFDC, CG Mix (if possible BC Mix), Excel, Word, PowerPoint, Ready-soft and pricing matrix.
• Knowledge of quality management.
• Ability to use social media platforms to drive sales