Field Engineer at Ascentech Services Limited

Job Summary

• We are seeking a skilled Field Engineer to handle the installation, maintenance, troubleshooting, and support of ISP network infrastructure and customer connectivity.

Key Responsibilities

• Install, configure, and maintain ISP network equipment and customer premises equipment (CPE).
• Carry out fiber optic, wireless, and network installations at customer locations.
• Troubleshoot and resolve connectivity, network, and equipment faults.
• Perform site surveys, equipment testing, and preventive maintenance.
• Monitor network performance and escalate major faults when required.
• Configure routers, switches, access points, and other network devices.
• Ensure installations meet required technical and safety standards.
• Maintain accurate records of field activities, installations, faults, and repairs.
• Provide technical support to customers and coordinate with the Network Operations team.
• Respond promptly to service outages and field-related technical issues.

Requirements

• HND/Bachelor’s degree in Electrical/Electronics Engineering, Telecommunications, Computer Engineering, or a related field.
• 2–4 years of experience in ISP, telecommunications, networking, or a related technical environment.
• Knowledge of fiber optics, wireless networks, LAN/WAN, routers, switches, and CPE.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service skills.
• Ability to work in the field and travel to different locations.
• Ability to work independently and as part of a technical team.