Field Auditor at M-KOPA

What You'll Do

• Set up and lead retail audit processes across Nigeria's M-KOPA outlets. Perform physical inventory counts and reconcile stock variances across all locations.
• Analyze audit results to monitor service performance and identify improvement opportunities.
• Accurately score shops using established audit processes.
• Investigate stock variances with warehouse and allocation teams, providing feedback and solutions.
• Conduct compliance checks on branding, record-keeping, process adherence, and stock security.
• Prepare detailed audit reports and communicate findings to shop teams. Escalate suspicious or fraudulent activities immediately.
• Provide field support to resolve operational issues as they arise.

What You'll Need

• 2-3 years of demonstrable experience in stock management and operations auditing—you've conducted retail audits, analyzed inventory variances, and managed compliance checks in similar environments.
• Bachelor's degree in any field—what matters is your audit expertise and operational acumen.
• Proficiency in Microsoft Office—Excel and Word proficiency essential for data analysis and report preparation.
• Detail-oriented with strong organizational skills—you catch inconsistencies others miss, manage overlapping timelines effectively, and create clear schedules and task management systems.
• Strong communication—clear, professional communication via email, phone, and in person with diverse stakeholders.
• Self-directed and compliant—you work independently without micromanagement, demonstrate exceptional work ethic, and maintain strict adherence to company anti-bribery and corruption policies.