Field Agents (Marketing) at MassBuy Limited

Responsibilities
Vendor Onboarding:

• Identify Potential Vendors: Search for and approach potential vendors who sell relevant products for the marketplace.
• Pitch Platform Benefits: Explain the advantages of joining the marketplace, including increased visibility, customer reach, and sales potential.
• Sign-Up Assistance: Guide vendors through the account creation and onboarding process.
• Contract Facilitation: Ensure vendors complete any required agreements or documentation.

Product Listing Support:

• Product Upload: Help vendors list their products, ensuring accurate details such as descriptions, prices, and images.
• Quality Control: Verify that all uploaded products meet the platform's standards and guidelines.
• Troubleshooting: Assist vendors in resolving any technical issues related to listing their products.

Marketing Training for Vendors:

• Educate on Best Practices: Teach vendors how to optimize their product listings with better descriptions, keywords, and images.
• Promotional Strategies: Train vendors on running promotions, discounts, and offers to attract customers.
• Social Media Guidance: Show vendors how to leverage social media and digital marketing to drive traffic to their products.

Delivery Company Onboarding:

• Identify Delivery Partners: Search for and recruit local and regional delivery companies to join the platform.
• System Integration: Help delivery companies integrate their services into the platform, including tracking and payment options.
• Performance Monitoring: Ensure delivery partners meet the marketplace’s standards for speed and reliability.

Vendor and Delivery Partner Relationship Management

• Build Relationships: Maintain a good rapport with onboarded vendors and delivery companies.
• Feedback Collection: Gather and report feedback from vendors and delivery companies to improve platform operations.
• Support Services: Serve as a point of contact for questions, concerns, and ongoing support.

Reporting and Updates:

• Track Onboarding Progress: Regularly update management on the status of onboarded vendors and delivery companies.
• Data Collection: Collect data on vendor performance and delivery company efficiency to guide improvements.
• Market Insights: Share observations on competitors, market trends, and customer demands to refine strategies.