FEP Engineer (Front-End Processor/Switch) at LEAD Enterprise Support Company Limited

Job Summary

A reputable Microfinance Bank located in Maryland, Lagos is seeking a highly skilled and experienced FEP Engineer (Front-End Processor/Switch) to manage the high-availability and security of the bank’s mission-critical transaction switch (FEP).

The successful candidate will ensure seamless integration with external payment networks and secure processing of all Electronic Funds Transfer (EFT) transactions.

Key Duties & Responsibilities

• Administer and monitor the bank’s transaction switch and its integrations with major payment systems (NIBSS, Interswitch, UPG, MPGS).
• Configure, manage, and troubleshoot ISO-8583 message flows, routing rules, and switching logic.
• Manage cryptographic keys, digital certificates, and security modules (HSM/MLE, 3-DES, RSA) to ensure regulatory compliance and data security.
• Conduct performance tuning, system optimization, and capacity planning.
• Provide prompt incident response and resolution for transaction-related issues.
• Deliver L2/L3 technical support for daily payment operations, settlements, and reconciliation processes.
• Monitor logs and observability tools to proactively detect and resolve issues.
• Ensure system uptime, resilience, and regulatory compliance at all times.

Key Performance Indicators (KPIs)

Transaction Success & Availability

• End-to-End Transaction Success Rate (TSR) & Switch Uptime: >99.99%

Incident Management

• Mean Time to Resolve (MTTR) for critical payment incidents: <15 minutes

Security

• Zero security breaches related to cryptographic keys, HSM, or unauthorized system access.

Education & Experience

• Bachelor’s Degree or Higher National Diploma (HND) from a recognized institution.
• Relevant IT certifications will be an added advantage.
• 4–6+ years of hands-on experience in full-stack development and transaction switching environments.
• Prior experience in banking, fintech, or other financial services institutions is highly desirable.

Knowledge, Skills & Competencies

Knowledge

• Strong understanding of ISO-8583 protocol and EFT switch architecture.
• Knowledge of transaction routing, payment processing lifecycle, and settlement processes.
• Understanding of regulatory compliance in financial transaction systems.

Technical Skills

• Linux/Unix administration.
• Shell scripting.
• Incident response and troubleshooting.
• Log monitoring and observability tools.
• Experience with Java, Kotlin, or .NET (added advantage).
• Cryptography and key management systems (HSM, 3-DES, RSA).

Competencies

• Strong analytical and problem-solving skills.
• High attention to detail.
• Ability to work under pressure in a mission-critical environment.
• Excellent communication and teamwork skills.
• Proactive and security-conscious mindset.