Facility Manager at Workstation Nigeria

Facility Operations Associate Job Description 

The Facility Operations Associate is responsible for assisting our Operations team with managing the organization’s physical assets.

Our ideal candidate has exceptional oral and written communication skills. You should be a ‘people person with excellent organizing skills, planning skills, and the ability to execute facility management duties when due. 

Duties and Responsibilities include: 

• Plan, coordinate, and oversee all installations (telecommunications, electricity, etc.), repairs, and refurbishments
• Managing information technology and computer systems
• Controlling and evaluating IT and electronic data operations
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Control activities like parking space allocation, waste disposal, building security, etc.
• Develop maintenance procedures and ensure implementation
• Supervise all facilities staff:  custodians, technicians, security, etc.
• Manage relationships with contractors and service providers
• Respond to all members’ building or equipment concerns immediately and with a customer-service-oriented attitude
• Coordinate technical support and logistics before and post events at Workstation
• Monitor energy and electricity usage throughout the building including but not limited to controlling air conditioning, turning lights on/off, reserving energy on appliances, etc.
• In conjunction with the Community Operations Associate, store, track and organize all keys -- all building entrances indoor and outdoor, all rooms with a lock, private offices, and lockable cabinets
• Plan, organize, control, and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance
• Design, develop, implement, and coordinate systems, policies, and procedures
• Ensure the security of data, network access, and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security, and control structures
• Handle annual budget and ensure cost effectiveness

Experience & Requirements : 

• Proven experience as a facilities or maintenance manager or relevant position
• Excellent organizational and leadership skills coupled with sound analytical/critical thinking
• Working knowledge of facilities machines and equipment
• Strong decision-making and problem-solving skills
• Ability to manage a variety of staff and implement process improvement initiatives
• Very strong attention to detail
• Passion and understanding of Workstation’s mission and values
• Proven working experience as an IT personnel or relevant experience
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
• Expertise in data center management and data governance
• Hands-on experience with computer networks, network administration, and network installation
• BS in Computer Science, MIS, or a similar field
• Previous experience working in a similar role or a background in an administrative, secretarial, or customer service role
• Excellent organizational, multitasking, and communication skills 
• Familiar with hospitality industry standards 
• Ability to handle a high volume of inquiries and personalities while maintaining a professional and friendly attitude
•  Passion and understanding of Workstation’s mission and values 
• Min. 1-year work experience 
• Bachelor’s degree, or equivalent. 
• Excellent written and verbal communication skills in English 
• Social Awareness - Being aware of relevant social, political, and professional trends and developments and using this information as the basis of sound judgment. 
• Community Sensitivity - Ability to demonstrate moral and social awareness of the consequences of one's choices, decision-making, and actions on behalf of our members. 
• Workmanship - Ability to carry out one's work per professional standards of one's specific job designation. Accountability - Ability to be accountable for one's actions and those of junior reps mentored. 
• Stress Management - Ability to perform under pressure and adversity while remaining objective.