Facilities Manager - Residential Properties at CBRE Excellerate

• As the Facilities Manager, you will drive initiatives focused on optimizing operational efficiency, reducing costs, and implementing key regional programs, including sustainability and energy management. A key aspect of your role will be fostering strong client relationships while strategically managing budgets, supplier partnerships, and performance reporting.
• You will also be responsible for upholding the highest health, safety, security, and environmental standards across multiple countries in the region, ensuring a safe and compliant working environment. This is an exciting opportunity to make a significant impact on the regional operations, contributing to both the strategic and operational success of our facilities management services.

What You Will Bring

• At least 4-5 years’ relevant experience within Facilities Management, preferably in a residential site capacity, with a proven track record of managing facility portfolios across diverse geographic areas.
• Engineering, or business-related degree or equivalent
• Recognised qualification in facilities management a strong recommendation.
• Member of a recognized facilities management professional body a recommendation.
• Willingness to travel and oversee operations across various countries within the West African region.
• Strong leadership skills with a track record of managing and developing high-performing teams.
• Expertise in overseeing facilities operations, ensuring high standards of service delivery and contract compliance.
• Strategic focus on cost optimization, sustainability, and energy management initiatives.
• Strong ability to build and maintain client relationships, fostering trust and satisfaction.
• In-depth experience in budget management, supplier relationship management, and performance reporting.
• Deep knowledge of health, safety, security, and environmental standards and their implementation across regions.
• Ability to drive regional programs and ensure alignment with organizational goals.
• Excellent communication, problem-solving, and decision-making skills.

What You Will Be Doing

• Overseeing the management and operational performance of facilities across the West African region.
• Ensuring service delivery meets client expectations, contract compliance, and KPIs.
• Managing technical operations across multiple sites to maintain high quality and efficiency standards.
• Approving and managing regional budgets, while ensuring adherence to financial targets.
• Leading cost-saving initiatives, optimizing financial performance through effective procurement and vendor management.
• Building and maintaining strong relationships with client stakeholders, ensuring customer satisfaction.
• Acting as a trusted advisor for facilities management solutions and continuous improvement.
• Leading, developing, and motivating a geographically dispersed team to achieve performance targets.
• Implementing training, succession planning, and career development programs to enhance team capabilities.
• Ensuring all activities comply with local and international health, safety, security, and environmental regulations.
• Promoting a culture of safety and sustainability, driving regional energy efficiency and environmental programs.
• Leading regional initiatives such as energy management, sustainability programs, and process improvements.
• Fostering innovation in service delivery to continuously improve operational processes and drive value.