External Account Manager - Polymers & Rubber at Brenntag

Key Responsibilities

Account Management & Growth

• Manage and expand a portfolio of Category A & B strategic customers.
• Retain and grow existing business through consistent customer engagement and relationship building.
• Broaden product penetration across the full polymers & additives portfolio.
• Identify, qualify, and convert new customer opportunities to sustainably grow market share.

Sales Performance & Commercial Excellence

• Consistently achieve sales and gross profit (GP) targets.
• Drive margin improvement through value selling and solution-driven customer conversations.
• Execute structured customer profiling, pipeline planning, and growth strategies.

Market Intelligence & Reporting

• Conduct ongoing market and competitor analysis to identify trends, threats, and opportunities.
• Provide accurate weekly forecasting and business updates to Product Managers.
• Submit structured weekly call reports and maintain CRM discipline (SalesForce/SAP).

Customer Engagement

• Conduct a minimum of 20 customer visits per week with excellent preparation and follow-up.
• Represent Brenntag at key industry seminars, trainings, and technical workshops.
• Support clearing of short-dated or slow-moving stock (where applicable).

Governance & Compliance

• Ensure compliance with Brenntag’s SOPs, ROPs, quality standards, and commercial policies.
• Maintain updated customer agreements and conditions of sale.

Your Profile

Skills & Competencies

• Strong technical knowledge of Rubber, Polymers, Plastics, Additives, Masterbatch, or Compounding.
• Commercially sharp with the ability to manage full sales cycles and resolve complex customer challenges.
• Highly collaborative — able to work across multiple teams, regions, and business units.
• Strong communication, negotiation, and customer relationship-building skills.
• Results-driven, proactive, and disciplined with excellent time management.

Experience

• 5–7 years’ proven experience managing major accounts in Rubber/Polymer/Plastics distribution or manufacturing.
• Experience working with major sector players such as Montana, Sarsoli, Reda, Rida Plastics, Himtex, or similar is highly advantageous.
• CRM experience (SalesForce preferred); MS Office proficiency.
• SAP experience is an advantage.
• Valid driver’s license and reliable mobility.

Education

• Bachelor's degree in Chemistry, Polymer Science, Chemical Engineering, Marketing, Business, or similar.
• Specialization in Polymers or Rubber is highly desirable.