Experienced Office Secretary at Ojatee Consulting

Location:                           Ado Ekiti

Salary:                                N40,000.00/ Monthly

Job Overview

We are seeking a dedicated and organized Office Secretary to join our team. As an Office Secretary, you will play a pivotal role in ensuring the smooth operation of our office environment, providing essential support for after-sales activities, and assisting with various administrative tasks.

Job Responsibilities

• Office Maintenance:
  • Oversee office cleanliness and organization, including the arrangement of office supplies, furniture, and equipment.
• After Sales Support:
  • Serve as a point of contact for customers post-purchase, addressing inquiries, concerns, and providing support as needed.
  • Assist in processing and tracking after-sales service requests, warranty claims, and product returns.
  • Maintain detailed records of after-sales interactions, feedback, and resolutions.
• Administrative Support:
  • Manage incoming and outgoing correspondence, including emails, letters, and phone calls.
  • Maintain office files, records, and documents, ensuring efficient data retrieval and organization.
  • Assist in scheduling appointments, meetings, and travel arrangements for team members.
  • Prepare reports, presentations, and documents as required.
• Customer Relations:
  • Cultivate positive relationships with customers by providing exceptional service and support.
  • Address customer inquiries promptly and professionally, escalating issues as needed for resolution.
• Front Desk Operations:
  • Welcome visitors, clients, and guests to the office, providing a warm and professional reception.

Essential Qualifications and Attributes

• Ordinary National Diploma (O.N.D)
• At least two (2) years proven experience as an office secretary, administrative assistant, or in a similar role.
• Proficiency in using MS Office applications.