Executive Sales Manager - Tech Solutions at Semicolon Village Limited

Scope

• An Executive Sales Manager is responsible for selling Semicolon products/solutions by identifying leads, educating prospects on products / solutions through calls, training, and presentations, and providing existing customers with exceptional support.
• Our ideal candidate will generate and qualify leads, source and develop client referrals, prepare sales action plans, strategies, and schedule sales. He or she will be responsible for driving partnerships with corporate organizations in all sectors.

Primary Relationships:

• Reports to: CEO
• Manages: Business Development, Sales Pipelines, Grants & other sales-related activities.

Essential Job Functions
Management:

• Managing organizational sales by developing a business that covers sales, revenue, and expense controls.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing and business development unit on lead generation.
• Develop your sales team through motivation, counseling, and product knowledge education.
• Track sales goals and report results as necessary.

Knowledge and Opportunity:

• Discover and connect with potential clients.
• Understand our ideal customers and how they relate to our products.
• Provide each customer with a unique solution for every customer in order to enhance top-line revenue growth, customer acquisition levels, and profitability.
• Selling solutions and services using solid arguments and data to prospective customers
• Present, promote, and sell products/services using solid arguments to existing and prospective customers

Business Relationship:

• Maintaining positive business relationships to ensure future sales
• Performing cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence

Strategic:

• Provides Strategic directions and guidance for the sales function of Semicolon and its sub arms
• Devises strategies and techniques necessary for achieving sales targets.
• Translate sales strategy into actual sales with measurable impact on profit performance.

Operation & Leadership:

• Achieve agreed-upon sales targets and outcomes within the schedule
• Coordinate sales efforts with team members and other departments
• Analyze the territory/market’s potential, track sales, and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Achieving growth and hitting sales targets by successfully managing the sales team
• Managing recruiting, objectives setting, coaching, and performance monitoring of sales representatives

Growth and Development:

• Meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those plans to the upper management.
• Build and promote strong, long-lasting customer relationships by partnering with clients and understanding their needs
• Present sales, revenue, and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements

• Bachelor’s Degree in Business, Marketing, Economics, or a related field.
• MSc in Business Administration, marketing, economics, or a related field is an added advantage.
• 7-10 years of Industrial experience in sales within the tech industry is a must-have.
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service.
• Excellent presentation skills
• Knowledge of customer service principles
• Knowledge of principles and practices of sales
• Excellent written and verbal communication skills.
• Proven ability to achieve sales targets and exceed sales quotas
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
• Knowledge of digital sales platforms
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Able to work comfortably in a fast-paced environment.

Key Skills and Competencies:

• Planning and strategizing
• Persuasiveness
• Adaptability
• Verbal and written communication
• Negotiation skills
• Resilience and tenacity
• Stress tolerance
• Goal-driven.