Executive Housekeeper at Bolton White Hotels & Apartments

Position Summary

• Supervises all housekeeping employees, plans and assigns work assignments, give training for newly recruited and all employees, audit and inspects housekeeping personal work assignment, and requisition supplies.
• Take care of the budget and budget control for the department.

Duties and Responsibilities

• Supervises all housekeeping employees, and takes disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when openings arise.
• Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for the housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time logbook of all employees within the department.
• Assign new employees to work with experienced help. Checks on the work of these employees occasionally and observes the reports made by the supervisors.

Responsibility & Authority:

• Responsible for cleanliness, orderliness, and appearance of the entire Hotel.
• Ensure that rooms are made as per company standards.
• Prepare Annual Housekeeping Budget.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniforms.
• Organize inventories with Accounts and General Store for linen, uniform, and fixed assets.
• Pay particular attention while organizing pest eradication activities.
• Develop and implement housekeeping systems and procedures
• Prepare reports for management information.
• Assist the Purchase department in selecting suppliers for items related to Housekeeping.
• Plan, control, and supervise Horticultural activities.
• Attending and resolving guest complaints.
• Verification of supplies consignments.
• Organize on-the-job training and evaluate its effectiveness.
• Approval of the Functional Manual of the department.
• Recommend recruitment of new personnel.

Other Routine Responsibilities:

• Daily inspection of public areas and employees' locker rooms.
• Daily briefing of Supervisors/ Executives.
• Coordinating the preventive maintenance schedule of rooms and public areas with the maintenance department.
• Immediately attending to guest requests.

Requirements

Education:

• A Bachelor Degree In a relevant field.

Experience:

• 8 to 10 years of experience of which at least 2 to 3 years in a similar role.
• Strong Operational/Technical Knowledge.
• Successful Pre-opening experience & records a distinct advantage.

Prerequisites:

• Strong Leadership abilities and organizational skills, Entrepreneurial, thinks out of the box, and Able to drive change and look for operational efficiencies/synergies across the network.