Executive Assistant/Operations Excellence Advisor at Idmibok International (360 HSDC)

General Summary

The Executive Assistant/Operations Excellence Advisor will  be responsible for managing the schedules and communications of the CEO. S/he is also responsible for fully and consistently integrating best practices into all our operations.

Principal Duties and Responsibilities:

• Managing the CEO’s calendar, including making appointments and prioritizing the most sensitive matters
• Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization, including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and external parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports.
• Act as a liaison and provide support to the Senior Management Team when the CEO is not in office, including scheduling meetings; drafting agendas; develop, compile, and distribute presentation materials; and record meeting minutes.
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO.
• Support the preparation of Standard Operating Procedures (SOPs) that will guide the day-to-day management of the organization.
• Ensure the institutionalization of Scorecards and Key Performance Indicators (KPIs) for each department to enhance efficiency across the organization.
• Coordinate with Project Managers on management improvement initiatives.
• Assist in solution design and optimization.
• Drive operational assessment program and conduct validation assessments as needed.
• Other duties as assigned.

Qualifications:

• Bachelor's Degree in Business Administration, Business Management, or other related fields with a minimum of 5 years’ relevant experience.
• Master's Degree in Business Administration, Business Management, or other related fields with a minimum of 3 years’ relevant experience.
• Lean Six Sigma certification or any Operations Efficiency certifications preferred
• Ability to rapidly identify issues and propose solutions, supported by strategic methods and driven by data.
• Demonstrated aptitude for analytics, stakeholder management and executive presentations.
• Thorough understanding of daily program operations.
• Ability to engage and present to executive level leadership both internally and externally.
• Ability to coach employees on issues of continuous improvement and operational excellence.
• Excellent verbal and written communication skills.