Executive Assistant at mDoc Healthcare

The Position

• In this position, you will function as an experienced, extremely detail-oriented administrative professional and will work closely with our founders.
• As Executive Assistant to the CEO, you will provide administrative and operational support to our CEO. This role involves heavy collaboration with the founders.
• This role focuses on administrative support, external event coordination, project management,  and operations.
• Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members.
• You must be data-driven or willing to be data-driven.
• Given we are a technology firm; you will use digital tools to work plan, manage project track, predict our success as well as manage our members and customers.
• Also,  given that mDoc is a startup, there will likely be some fluidity in responsibilities.

Responsibilities
The Executive Assistant will:

• Assist in the implementation of project activities in accordance with the work plan.
• Use Jira and other technology tools to proactively manage the team's complex plans
• Analyze and work to deeply understand the CEO and founders' goals, and protect their time accordingly.
• Manage active calendars, coordinate internal and external meetings, prepare agendas, take notes, and track follow-up action items.
• Communicate directly, on behalf of the CEO and executive team, with external and internal stakeholders. Proactively manage the calendar to ensure that the CEO is more responsive,
• Prioritize conflicting requests and needs and handle matters proactively, swiftly, and to completion while meeting deadlines.
• Manage the coordination and logistics of recruiting searches.
• Assist the CEO with ad hoc projects as needed, including the coordination of team activities.
• Arrange complex and detailed domestic and international travel plans and itineraries.
• You will also coordinate agendas and compile documents for travel-related meetings, and be proactive in understanding if there are any pre/post-travel and pre/post-meeting requirements that need to be done.
• Apply confidentiality to all the CEO's work
• Provide operational support for the CEO's initiatives
• You will be the difference between new ideas and projects being realized, or put off.
• Work with the CEO and others inside and outside of the organization to make sure strategies are made.

Requirements

• Bachelor's Degree required
• Master's Degree preferred
• Interest or experience in health preferred.
• Excellent problem solving, communication and "person-centred" skills
• High level of organizational management capability and prioritization as well as the ability to break the  'big picture' into step-wise different pieces.
• Proficiency in Microsoft Office applications especially Excel, PowerPoint, and Microsoft word.
• Ability to establish and maintain effective and healthy working relationships with co-workers, managers and clients.
• The ability to perform several tasks simultaneously to meet deadlines is necessary with high attention to  detail
• Demonstrates ability to work with confidential and sensitive data and experience with technology tools including Asana or Trello or Jira.
• The goal for this role is to do whatever it takes to keep our CEO laser-focused on company growth by removing and unblocking any distractions. As such, this role involves heavy collaboration with the founders but also requires an ownership mindset.
• Extreme attention to detail: You're extremely organized and consistently notice, track and remember details.
• You must be a proactive problem solver. Identify things that need to be done and resolve them without being told to.
• Be a fast learner with an action-oriented mindset to unblock any challenge that comes up.
• Passionate and hungry: willing to hustle, and do whatever it takes to get tasks done.
• End-to-end ownership: You're able to initiate complex, high-level, multi-phase tasks and see them through to completion with minimal assistance.
• You have strong verbal and written communication skills.
• You've provided administrative and logistical support for startup founders, leadership or executives.
• You're enthusiastic and eager to help wherever you can.
• You have expertise with Google tools and MS Office.
• You're fluent with the internet and internet culture, likely to and able to research anything effectively online.
• You're also a daily user of mobile software & apps.