ERP Assistant at Lorache Consulting Limited

Location: Ojota, Lagos
Reporting to: ERP manager
Superior's Superior: IT Head west Africa and CFO

Job Purpose

• To receive user complaints and give the List level of support and escalated to the ERP manager

Job Context

• Understanding the total functionality of ORION
• Receive users' complaints from the help desk & through other sources like mail/ phone
• Provide the L1 support for received Day to Day complaints. -Escalation to ERP manager who is supporting from India / IT head west Africa
• Day to Day support to ORION and IT

Job Purpose of Direct Report:

• The job purpose of the direct reporters is to assist the Senior Programmer to achieve the overall objectives of the Function by delivering as required.

Qualifications and Experience

• Candidates should possess a Bachelor / Master's Degree in Engineering / Arts & Science.
• Experience: 3- 5 years of working experience in a Manufacturing environment, should have handled a similar role, African experience preferred
• Knowledge in ERP background with oracle SQL & PLSQL and ORION (ORION11j is preferred )
• Hierarchy in Management: Level 1

Competencies & Skills:

• Experience in ERP environment.
• Analytical & forecasting skills
• Deep knowledge in ERP, process flow PSI , Retail and payroll
• Managerial Competencies. -Planning & Organizing Skills Leadership ( Taking Accountability )
• Execution & Delegation Skills -Communication, Teamwork, Interpersonal Skills
• Taking initiatives in leading self, leading others & in organization building.
• Achievement Orientation, Driving team
• Creative Thinking - Thinking out of the box

Salary Budget
N500,000 / Annum (Gross)