Entry-Level ICT Officer at ETL Engineering Services Limited

Job Summary

• Are you a recent graduate or early-career professional with a passion for technology and problem-solving? ETL Nigeria Limited is looking for a motivated and tech-savvy Entry-Level ICT Officer to join our team.
• This role offers a great opportunity to gain hands-on experience in IT support, systems maintenance, and network administration, while contributing to meaningful projects that keep our business running efficiently.

Key Responsibilities

• Technical Support & Troubleshooting
• Assist in resolving basic hardware, software, and network issues
• Provide first-level support to users and respond to help desk requests.
• Hardware & Software Support*
• Help with the installation and setup of computers, printers, and IT equipment.
• Support software updates and basic configurations.
• Network Assistance
• Assist in monitoring internet connectivity and basic network setups.
• Learn and support the use of routers, switches, and VPNs.
• IT Security & Compliance
• Follow IT policies and support data backup routines.
• Learn to assist in enforcing IT security measures.
• Documentation & Learning
• Maintain records of support activities and IT assets
• Participate in training and knowledge-sharing sessions.
• Team Collaboration
• Work closely with other departments to understand and support their IT needs.

Requirements

• A degree or diploma in Computer Science, Information Technology, or a related field.
• 1 - 2 years work experience
• Basic understanding of IT systems, hardware, and networking.
• Willingness to learn and adapt quickly in a fast-paced environment.
• Good communication skills and a team-player attitude.
• Previous internship or NYSC experience in IT support (an added advantage, not mandatory).