Enterprise Business Manager at TIE Consulting Limited

Job Purpose:

• The Assistant Manager Enterprise Business, under the guidance of the Head of Enterprise Business, is responsible for developing and managing new/existing business relationships. The post holder also deputises for the Head of Enterprise Business and ensures effective management of the Unit.
• The post holder has regular interactions with CMO; Customer Service, departmental heads; key individuals in Network/Software, Finance & Admin, HR/Procurement and other CNL staff.  The post holder has decision making powers in the management/development of the Enterprise Business.

Key Responsibilities and Duties:

Management/Strategy:

• Supervise the operations of the Enterprise Business unit and deputise for the Head when necessary.
• Contribute to the development of the Enterprise Business’ sales and marketing plan.
• Participate in the organisation’sNetwork Limited’s (CNL) business development process including ensuring effective understanding & management of clients’ expectation(s).

Business Development:

• Contribute in the identification of market trends and manage key business relationships thus ensuring effective development and continuous improvement of new/existing products.
• Contribute in the management of Enterprise Business’ internal processes, operational and promotional budget.
• The post holder must also demonstrate commitment and enthusiasm to promote the principle of equality in employment and service delivery.
• Facilitate team meetings, research & industry case study reviews with a view to contributing to the development and continuous improvement of new/existing products.

• Support the Head of Unit in the management of the Enterprise Business’ operational & OEMs’ promotional budget and regularly review/report on performance against forecast.
• Manage the interface & relationship with other departments/units, partners and dealers (e.g. Software/ Network Department, Financial Service Industry, Public Sector & Energy teams etc.) – including acting as the primary business contact in ensuring customer retention & growth.
• Contribute in the provision of technical, commercial guidance and support to the network / software units, within the Business Development Department, in the design & implementation of new products/solutions.
• Support the Head of Unit in establishing team performance standards, monitor internal processes and ensure adherence to agreed Memorandum of Agreements (MOAs) & OEM’s specifications/ regulations.
• Contribute towards periodic review and report on the Unit’s activities – including assessment of: work progress, team performance and provide recommendation for continuous improvement.
• Continuously analyze existing business and industry trends with a view to identify potential business opportunities (eg. Business requirements gathering, participate in debt recovery, etc.)
• The post holder may be required to take on other responsibilities in line with business demands.

Qualification, Skills and Requirements:

• Bachelor’s Degree or equivalent in Science / Management or any  related discipline
• Professional qualification is desirable (e.g. MBA, etc.)
• Minimum of  2 years relevant management experience
• Minimum of 3 years experience in an enterprise product/market  development & growth team
• Intermediate knowledge of local and international industry trends, standards and regulations is desirable
• Advanced knowledge of sales/marketing principles & techniques is essential
• Advanced knowledge of local IT distribution industry & channel management is essential
• Intermediate knowledge of technical/network solution  development is essential
• Ability to adapt to a fast changing environment and industry
• Ability to confidently manage a high performing team is essential
• Ability to communicate and manage relationships at all levels across the business is essential
• Ability to explain technical problems in simple terms is essential
• Ability to think strategically and identify market opportunities are essential
• Organizing, prioritizing and multitasking are essential
• Problem solving and troubleshooting skills are essential
• Networking, presentation and negotiation skills  are essential