Enterprise Business Analyst at Infytel Communications

RESPONSIBILITIES

• Responsible for documentation of SOPs, CRs, Role matrices
• Responsible for preparation of Job Cards, User Manuals for use at Business Offices
• Organizational Change Management
• Responsible for design, schedule, and delivery of End User Training courses

REQUIREMENTS

• Minimum qualification of HND/B.Sc in computer science, computer engineering or any related qualifications. Professional certificate would be an added advantage
• Good understanding Business Change Management within the banking sector
• Proven experiences in Banking Operations
• Excellent communication and interpersonal skills
• Must have at least 7-10 years of Banking systems and procedures.