Enterprise Account Manager at Swift Networks

Key Roles

• Managing relationships with key stakeholders across all sectors of the economy to promote the company’s interests and corporate strategy;
• Acquisition of new enterprise accounts across various market segments;
• Expanding business with existing enterprise accounts and business retention as a main focus.

Key Accountabilities

• Overseeing ICT Enterprise solutions, taking overall responsibility for managing both the revenue, profit & loss (P&L) of the Enterprise business.
• Implementing Enterprise Sales and Marketing Strategy
• Conducting industry analyses and recommending strategies to enhance the company's competitiveness and profitability.
• Coordinating Network Solutions, Designs, and presales presentation
• Developing strategies to monitor sales and marketing performance and KPIs for employees
• Product evaluation, measurement and enhancement.
• Coordinating tailor-made marketing solutions to increase competitiveness and revenue
• Driving targets for the entire team in line with the yearly sales budget.
• Coordinating product development and pricing
• Coordinating customer service and call quality assessment
• Championing Market intelligence, sales measurement and evaluation.
• Providing the company with direction on sales and share (volume and value) growth.
• Assist with challenging client requests or issue escalations as needed.
• Collaborate with the sales team to identify and grow opportunities within a territory.

Requirements

• The job holder must have a Bachelor's Degree (Second Class Upper) in Engineering, Computer Science or an IT-related discipline with a minimum of 3 years’ post-qualification experience, preferably in Enterprise Sales and within the Telecoms Industry.
• Possession of a Master's degree and experience in managing strategic business will be an added advantage.

Knowledge, Skills and Competencies:

• Must have the drive and capability to meet and beat challenging targets;
• Over 3 years of successful solution-based selling experience: VPN, Data and Voice solutions; Data Centre & Hosting, IP Camera and Surveillance solutions.
• Possessing a Telecoms / Information Technology solution sales background will be an added advantage.
• Strong relationship and team building skills; experience in dealing with corporate and government.
• Entrepreneurial drive;
• Delivering results - absolute focus to deliver under pressure in an ever-changing business environment;
• Putting customers first - understand the needs, expectations and requirements of stakeholders;
• Communicating for impact - effective communication with senior stakeholders inside and outside of the company;
• Making a personal difference - strong influencing skills and responsive Technical / Professional Expertise;
• Excellent communication skills, including written and verbal communications;
• Strong presentation skills required, including experience in presenting and influencing the senior audience.