Enrolment Officer at Identiko Integrated Solutions

Key Responsibilities
Registration and Data Capture:

• Register residents on the LASRRA application across approved devices (Windows/Android).
• Accurately capture biodata including full name, address, date of birth, contact details, and other required information.
• Capture high-quality facial images using external camera devices within defined standards.
• Capture residents’ signatures using digital signature pads.
• Scan and upload required supporting documents (e.g., utility bills, ID cards).
• Print and issue acknowledgement or temporary registration slips to residents.

Data Verification and QualityAssurance:

• Verify all resident information for completeness, accuracy, and consistency.
• Ensure no duplicate registrations by adhering to system validation protocols.
• Maintain high data integrity standards during capture and submission processes.
• Ensure daily synchronization of captured data to backend systems.

Resident Engagement and Service Delivery:

• Provide clear guidance andassistanceto residents throughout the enrolment process.
• Respond to enquiries in a professional and courteous manner.
• Maintain a polite, patient, and respectful approach when dealing with residents.
• Ensure a smooth and positive registration experience for all applicants.

Operational and Field Management:

• Manage crowd control to maintain an orderly and efficient enrolment environment.
• Support team operations to meet daily and periodic enrolment targets.
• Work effectively in both indoor and outdoor/remote registration locations.
• Collaborate with team members and supervisors to resolve operational challenges.

Equipment Handling and Maintenance:

• Set up andoperateall registration equipment including laptops, fingerprint scanners, cameras, signature pads, and printers.
• Ensureall assigned devices are well-maintained, clean, and fully functional.
• Report any faults, damage, or technical issues promptly to the supervisor or IT support team.
• Handle equipment responsibly to avoid damage or data loss.

Reporting and Compliance:

• Prepare andsubmitdaily enrolment reports accurately and on time.
• Maintain strict confidentiality of resident data at all times.
• Comply fully with LASRRA data protection and security guidelines.
• Adhere to organizational policies, operational procedures, and ethical standards.