EMV Support and Implementation Officer at SecureID Limited

Job Description

• First level troubleshootingand resolution of personalization and other production issues.
• Implementation/deployment of existing script for the same chip type
• Ensure to carry out a successful PVT Test on every pilot/test card
• Promptly process, raise, and send of pilot data to production within 96hours of file receipt.
• Escalation of issues to (Card Data Operations Supervisor or Team Lead, EMV Development) for second level support if issues cannot be resolved within 60 minutes of request.
• This is to be done on a 24 hours / 7 days basis.

Qualifications

• HND, BSc in Computer Science or equivalent with a minimum of 2 years in Application support, implementation, and management role.

Additional Information:

• Familiarity with Windows Office Suite (Above average knowledge of MS EXCEL and MS WORD).
• Excellent knowledge of WINDOWS OS and accessories.
• Knowledge of computer usage proficiency and either of Python or C#, SQL, and good knowledge of XML is an added advantage.