Summary:
The U.S. Embassy Abuja, Nigeria is seeking eligible and qualified applicants for the Emerging Voices Exchanges Coordinator (Public Engagement Assistant) position in the Public Diplomacy (PD) Office.
Duties
The Emerging Voices (EV) Exchanges Coordinator coordinates the Mission’s exchange programs for youth and communities in the Embassy Abuja consular district that are not included in traditional U.S. diplomatic engagement, such as civil society groups and populations vulnerable to extremist appeals. Designs, plans, implements, and evaluates the impact of a broad range of activities and initiatives for engaging EV audiences in the Embassy Abuja consular district.
This Mission is located in a country of major importance to the United States. Nigeria has the highest level of global influence of the vast majority of other countries around the world, and its government is a principal player with which the United States interacts in all aspects of pressing multilateral issues.
Education Requirements:
- University degree in Communications, International Relations, Education, Marketing, or local equivalent is required. NYSC Certificate/Exemption is required.
Experience:
- Three (3) years of experience is required, with communications, public engagement management, or education duties as components of the work. Prior experience in an international, academic, or governmental work environment is required.
Job Knowledge:
Incumbent must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods. A thorough understanding of the attitudes and preferences of the EV audience sector in Nigeria, including the regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape those attitudes, is required. Detailed knowledge of Nigerian secondary education, exchanges, and youth programs is required. Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EV sector, in Nigeria is required.
Skills And Abilities:
- Analytic Skills: Must have strong analytic skills. Must be able to identify, analyze, predict, and continually assess EV audience attitudes and evaluate the impact of projects and modify approaches for best outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programming accordingly.
- Communication and Interpersonal Skills: Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including for public speaking, interviewing for evaluation purposes, writing reports, and contributing material for publication in English. Must be able to tailor communications to fit different situations and ethnic, religious, and linguistic cultures. Must be able to brief on a variety of issues and interpret between English and Yoruba, Hausa, or Igbo for public programs.
- Management Skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and exchange projects, such as workshops, seminars, digital and in-person conferences, panel discussions, lectures, and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.
- Technical Skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. Thorough knowledge of various computer software programs, specifically Microsoft Word, Microsoft Excel, and graphic design and photo editing software, is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation tools, and basic photo and video tools. Must have good numerical skills to be able to develop and manage projects and monitor grant budgets.
- Knowledge of the latest trends in audience engagement in related public service institutions, such as think tanks, museums, academic institutions, professional training institutes, etc., as relevant for the EV sector, is required. An understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Nigerian communication landscape, is required; must be familiar with digital practices and procedures used by or influential with the Nigerian EV sector.
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