Educational Consultant (Sales Representative) at GoMyCode

Job Description     

• Answer calls as if it’s your first and last chance to sell our products and services.
• Make outbound customer calls to promote and sell a product or service.
• Advise and listen to the student's training plan by asking the right questions.
• Understand their needs and offer them the Go My Code training that best meets their expectations.
• Provide after-sales service by working with different departments to find solutions to student complaints.
• Ensure customer meetings, customer reminders by email and phone, and renewal of registrations.
• Enter customer data and notes correctly on the CRM.
• Can be involved in marketing activities (conferences, live events...).
• Reach monthly sales goals by working effectively on all types of leads.
• Encourage students and instructors to share their feedback with you so that we can progress and help them to progress.
• Upsell and cross-sell our products.

Required Education and Experience

• You have a University Degree from a top school.
• You have gained 1 year of work experience in a top start-up.
• Customer Support or Sales Experience preferred.

Qualifications:
The Educational Consultant should:

• Be a GMC Ambassador.
• Be a Community Builder.
• Be an Excellent Communicator.
• Be Honest.
• Be Proactive.
• Be a mediator - knowing how to resolve customer conflicts and dissatisfaction.
• Know exactly what he is selling.
• Know how to advise the client effectively.
• Know how to enhance the quality of customer service.
• Master the way he explains to the customer the GMC learning method and the concept of active learning.
• Able to work well as part of the whole team and independently.
• Able to establish priorities between calls and leads.
• Aware that he is the First GoMyConter that the student or lead meets or speaks with on the phone
• Have a positive attitude and willingness to learn.
• Must have basic computer skills
• Have basic math skills to be capable of counting money and making change
• Small Smiles are not accepted. Bring your big smile.

Our Offer

• You will join a world-class team, determined to disrupt our industry.
• You will feel the excitement of building a start-up and making decisions impacting the whole team.