E-commerce Telesales Executive at Kaiglo Stores Limited

• Kaiglo is a fast-growing e-commerce platform connecting customers to quality products with ease. We are seeking a results-driven E-commerce Telesales Executive to engage customers, drive sales, and support our growth objectives. 

Key Responsibilities

• Make outbound and inbound sales calls to customers to promote Kaiglo products and offers
• Convert leads and inquiries into successful sales
• Follow up on abandoned carts, pending orders, and repeat customers
• Accurately record customer interactions, orders, and feedback on the system
• Handle customer objections professionally and close sales effectively
• Collaborate with Customer Service, Logistics, and Operations teams to ensure smooth order fulfillment
• Meet and exceed assigned daily and monthly sales targets

Required Skills & Experience

• Minimum of OND / HND / BSc in any discipline
• Proven experience in telesales, call center sales, or e-commerce sales (preferred)
• Strong communication, persuasion, and negotiation skills
• Customer-focused mindset with the ability to close sales
• Basic computer skills and familiarity with CRM or sales tools
• Ability to work independently and within a team
• Resides in or around Ikeja, Lagos (strong advantage)