E-commerce Manager at Mopheth Group

Job Description

• We are seeking an experienced E-commerce Manager with a background in leading online retail platforms such as Jumia, Konga, or similar.
• The ideal candidate will possess strong leadership skills, proficiency in WordPress, basic coding knowledge, and familiarity with graphic design principles.
• They will be responsible for overseeing all aspects of our e-commerce operations, including product listing, website management, digital marketing, and customer experience optimization.

Job Functions / Responsibilities

• Lead and manage all aspects of the e-commerce business, including website management, product listing, inventory management, and customer service.
• Develop and implement strategies to drive online sales growth and meet revenue targets.
• Oversee the creation and optimization of product listings, ensuring accuracy, consistency, and optimization for search engines.
• Collaborate with cross-functional teams, including marketing, IT, and logistics, to ensure seamless operation of the e-commerce platform.
• Monitor website performance, analyze key metrics, and implement improvements to enhance user experience and conversion rates.
• Stay up-to-date with industry trends and best practices in e-commerce, digital marketing, and technology.
• Provide leadership and guidance to the e-commerce team, fostering a culture of innovation, collaboration, and continuous improvement.
• Manage relationships with third-party vendors, including payment processors, shipping partners, and software providers.
• Conduct regular audits of the website and implement security measures to protect customer data and prevent fraud.
• Support digital marketing efforts, including email campaigns, social media marketing, and search engine optimization (SEO).
• Utilize WordPress and coding knowledge to customize website features, troubleshoot technical issues, and optimize performance.
• Assist with graphic design tasks, such as creating promotional banners, product images, and other visual assets.

Requirements / Qualifications

• Bachelor's Degree in Business Administration, Marketing, or related field.
• Previous experience working for Jumia, Konga, or similar online retail platforms.
• Strong leadership skills with the ability to motivate and inspire a team.
• Proficiency in WordPress and basic coding languages (HTML, CSS).
• Familiarity with graphic design principles and experience using design tools such as Adobe Photoshop or Canva.
• Proven track record of driving online sales growth and achieving revenue targets.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

About You:

• You are a dynamic and results-driven leader with a passion for e-commerce.
• You have a strong technical background with experience in WordPress, coding, and graphic design.
• You are proactive, adaptable, and able to think strategically to drive business success.
• You thrive in a collaborative team environment and are committed to delivering exceptional results.