e-Channels and Application Administrator at FiberOne Broadband

Job Objective

• To optimize Bitrix24 and Odoo systems, ensuring seamless integration and user support to enhance operational efficiency.

Accountabilities

• Application Management: Administer and maintain Bitrix24, Odoo, and mobile applications to ensure optimal performance, availability, and security.
• User Support: Provide technical support to users for CRM and ERP systems, addressing issues promptly and facilitating effective resolutions
• Training and Documentation: Develop and deliver training programs for users on Bitrix24, Odoo, and mobile app functionalities, along with maintaining comprehensive user documentation.
• Data Management: Oversee data integrity and accuracy within the CRM and ERP systems, including regular data audits and updates.
• Integration Oversight: Manage API integrations between Bitrix24, Odoo, and other third-party applications, ensuring seamless data flow and functionality.
• Change Management: Implement updates and enhancements to the applications as needed, ensuring minimal disruption to users and maintaining comprehensive documentation of changes.
• Collaboration with IT Teams: Work closely with IT and development teams to troubleshoot technical issues, facilitate upgrades, and implement best practices for system security.

Qualifications

• Interested candidates should possess a Bachelor's Degree or HND with 2-4 years experience.