Dispatcher I at ICRC - International Committee of the Red Cross

Job Description

• Under the direct supervision of the Logistics Site Manager, the Dispatcher dispatches vehicles in a safe, objective-driven, and economical manner, manage the drivers and their assignments. In charge of 20-30 drivers.

Main Duties and Responsibilities

• Organizes and plans drivers’ duties and assignments; dispatch the assigned vehicles (drivers and cars are sufficiently available, and efficiently utilized for daily tasks and field trips).
• Compile the driver’s weekly roaster.
• Monitor and record vehicle use and fuel consumption in the dedicated tool.
• Ensures Management of keys for the fleet under supervision
• Keep track of all vehicle movement under the fleet using the tool provided by the ICRC (Humanav/ Novacom).
• Prepare accident forms, waivers & insurance in all vehicles, follow up on all accidents within and outside working hours involving ICRC assets, and ensure accident reports are submitted on time.
• Assist in the assessment of standard commercial means of transport when requested.
• Follows up breakdowns, complaints, and other issues to the Vehicle Fleet Manager (Functional Supervisor) as well report security issues to the HoSD.
• Ensures that job descriptions for employees under his/her supervision are up to date; seeks feedback and support from the Logistician, Fleet Manager, or HR Department if needed.
• Plans and coordinates the annual leave of the employees under his/her supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year
• Coordinates and supports the employees under his/her supervision in their personal development by coaching and advising them on internal and external training and development possibilities

Minimum Required Knowledge & Experience

• Secondary School or Technical / Professional School Diploma
• 2 years minimum working experience in the field of fleet
• Good command (Spoken and Written) of English / knowledge of the native language
• Good computer skills proficient in Excel and Word
• Driving license class B
• Knowledge of the geographical area of operation
• Familiarity of the All-Terrain (4 x 4) vehicle
• Knowledge of the VHF and HF radio operations