Dispatch Rider at Mopheth Group

Job Description

• A Dispatch Rider is responsible for safely and efficiently delivering items to their intended destinations, ensuring timely and secure transportation.

Key Responsibilities

Package Delivery:

• Collect items, documents, or parcels from the sender's location.
• Safely transport items to the recipient's location, ensuring that they remain intact and undamaged during transit.
• Verify the accuracy of delivery addresses and contact information.

Navigation:

• Plan the most efficient routes to reach destinations promptly, considering traffic conditions and road closures.
• Use GPS devices and maps to navigate unfamiliar areas.

Safety and Maintenance:

• Ensure the motorcycle or delivery vehicle is in good working condition before each shift, including checking tires, brakes, lights, and signals.
• Adhere to all traffic rules and regulations to ensure safe driving.
• Use safety gear, such as helmets and reflective vests, for personal protection.

Communication:

• Handle clients' inquiries or concerns professionally and courteously.

Documentation:

• Keep accurate records of deliveries, including the date, time, and recipient's signature.
• Prepare and submit delivery reports as required by the organization.

Security:

• Ensure the security of the delivered items and safeguard them against theft or damage during transit.
• Follow established security protocols for handling sensitive or confidential documents.

Customer Service:

• Provide excellent customer service by being polite, respectful, and punctual.
• Assist recipients in handling packages, if necessary.

Time Management:

• Manage time efficiently to meet delivery schedules and deadlines.

Requirements

• Valid motorcycle rider's license.
• Knowledge of local traffic rules and regulations.
• Strong riding skills and the ability to handle a motorcycle safely.
• Strong communication and interpersonal skills.
• Attention to detail and the ability to follow directions.
• Dependability and punctuality.
• Ability to work independently and make quick decisions.