Dispatch Executive at HBM Nigeria Plc (Formerly Lafarge)

About the Job

• The Dispatch Executive is responsible for all dispatch operations during the shift. 
• The role holder will focus on managing a set of Dispatch Assistants in the delivery of set objectives and standards. Operations management. - planning, Circulation flow management, shift management, and dispatch optimization.
• This role will help the operations achieve its goals; objectives of delivering the benefits of the parking and dispatch strategy both in the short and long term. 

What you'll be doing
Dispatch Strategy Implementation:

• Responsibility for the dispatch operations 
• Ensure HODIM & SAP operations and related problems are handled on time or forwarded to appropriate quarters.

Dispatch Operations:

• Interact with internal customers to increase efficiency.
• Track and report KPI related to dispatch.
• Serve as liaison with all internal customers (Packing plant, Security, and Sales) for daily shift operational activities.
• Print out assigned dispatch documents.
• Monitor implementation of dispatch plan/schedule and report deviations.
• Manage all dispatch operations, Staff to include, Dispatch Executive, and Dispatch Assistant.
• Ensures health and safety procedures are implemented in the work area
• Trains and evaluates subordinates to enhance their performance and development
• Addresses performance issues and makes recommendations for personnel action
• Optimizes processes to ensure efficient loading with the aim of achieving the shift dispatch target
• Performs other functions assigned.
• Ensures accurate figures are updated in the daily and hourly report
• Monitors housekeeping activities at the trailer park and logistics area.

Other Functions:
Manages the Logistics Back Office team to ensure: 

• End-to-end Transport Management: Logistics-related issues from loading to Delivery in order to achieve on-time delivery as well as good vehicle turnaround time.
• Real-time monitoring of Trucks and visibility.
• Escalate all delays associated with the trucks under the trucking strategy both at customer site and in-plant.
• Performance Management - Data capturing and reporting, data analysis (daily, weekly, and monthly delay per truck /trip /customer), and value identification.
• Manages and executes supply chain and transport-related projects 
• Work independently the execution of multiple business plans and projects independently while ensuring deadlines are met and data output is accurate and appropriate for the business. Must also be able to deal with ambiguity and make independent decisions about what data and approach is best for the task at hand.
• Implement Supply Chain MOVE Model in alignment with the CO-SC.

Management:

• Ensure proper communication of actions and related decisions to all people concerned

Requirements
Critical Knowledge:

• Strong understanding of Logistics and its various functions as well as logistic process & scheduling.
• Ability to interpret financial data and estimate costs (analytical skills)
• Capability to drive HBM safety standards within logistics and transportation activities.
• Safety indicators
• Logistics costs (transportation and depot) 
• OTIF - On Time Deliveries and in Full
• On-time loading
• Truck Visibility

Critical Experience:

• A minimum of 3 years of experience in logistics operations; experience as a middle manager is an advantage
• Experience managing teams and external contractors.