Director, Learning Innovation at Lagos Business School

Job Description

• The Director of Learning Innovation will provide leadership in formulating policies and strategies for the adoption and optimal use of instructional technologies, designing and implementing i-person, hybrid, and online programmes for Lagos Business School.
• The goal is to ensure our students, staff, faculty, and facilities are at the cutting edge of technologies appropriate for a world-class business school. New technologies are being introduced daily, and the task is to explore and determine which technologies are suitable for the LBS teaching and learning environment. This will make Lagos Business School competitive and well-positioned as a world-class business school.
• The Director is also a significant contributor to the Custom Programs product development process. This includes consultation, short- and long-term product planning, and execution of content development schedules.
• The Director oversees the overall quality of regular and custom design products, including product research and analysis, content creation and editing, branding, program design and production, and transmission of files for production and development for print or online delivery.

ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES include but are not limited to the following:

• Recommend policies, procedures, and/or actions for the purpose of providing direction for meeting Lagos Business School’s goals and objectives.
• Research trends, products, equipment, tests, etc. for the purpose of recommending procedures and/or purchases.
• Manage the Learning Management System supporting all formats of content delivery – face-to-face, synchronous, and synchronous.
• Articulate digital and multimedia learning strategies and policies for Lagos Business School.
• Identify and deploy new learning pedagogies and upskilling faculty on their application to content delivery.
• Identify new instructional technology tools for teaching and learning and establish a protocols for adoption and institutionalisation.
• Determine scope of technology training for faculty members and design appropriate training to meet needs.
• Ensure a standard training path for new faculty members starting from onboarding and provide support for growth and development.
• Receive referrals from Heads of Department/Faculty Director after semester evaluations for faculty development in instructional technologies.
• Champion instructional technology innovation in teaching and learning through demonstration of new technologies and its application for instruction.
• Consult with external clients to determine the business needs for an organisation with the Customs Executive Education team.
• Conducts needs analysis for Executive Education custom program clients to narrow down training needs.
• Lead design projects in academic and Executive education programs, including consultation with clients to assess needs, scope, create learning curriculum, architect blended solutions, evaluation components, and assign instructional designers to complete projects.
• Establish protocols for content delivery other solutions of designs.
• Ensure the prioritization of learning and development needs while simultaneously determining “needs vs. wants”, budget considerations, and timetable requirements.
• Anchoring course integration sessions for MBA department and Executive Education
• Perform personnel administrative functions (e.g. hiring, training, supervising, evaluating, providing professional development opportunities, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and ensuring department objectives are achieved.
• Establish and maintain effective working relationships with a variety of groups, including faculty, students, staff, vendors, consultants, university community, and others as required.

COMPETENCIES REQUIRED

• Good knowledge of technology use and training in an academic environment.
• Deep experience in design principles, adult learning principles, design processes (ADDIE), blended learning techniques, as well as web based and social learning.
• Strong Project Management and delivery focused (on time, on budget)
• Highly collaborative skills with internal and external customers
• Excellent presentation or facilitations skills
• People leadership experience to manage a team and have direct people management responsibilities.
• Analytic ability to gather and synthesize information from clients
• Strong interpersonal skills and the ability to relate to clients and other constituents at various levels.
• Strong technical skills; computer literacy, including the full suite of Microsoft office applications
• Excellent verbal and written communication skills
• Strong customer service orientation with ability to listen to/synthesize customer needs and make recommendations.
• Ability to effectively lead /coordinate multiple responsibilities simultaneously.
• Ability to manage complex projects to successful completion.
• Financial management acumen and budgetary experience.
• Ability to create and manage schedules to meet critical deadlines.
• An entrepreneurial mindset – You believe in your unit as a profit centre through the development of products targeted at the public sector and others.
• Commercially oriented: understand how to monetise and promote products.
• A detailed doer – You have a track record of getting things done. You’re organised and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. Excellent verbal and written communication skills are required to work effectively with staff and multi-disciplinary teams.
• A learning innovation believer – Expertise and competencies in instructional design, the practice of educational development, and adult learning theory are required. Knowledge of good practices in instructional technologies, online, blended, and face-to-face pedagogy is required.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.

KEY PERFORMANCE INDICATORS

• Environmental scanning for new trends with potential impact for institution
• Policy formulation for technology-based teaching and learning
• Drawing up plausible strategy to close performance or knowledge gaps
• Designing the solution and working with Learning innovation team to actualize solution.
• Overseeing delivery of solutions and collecting feedback
• Utilization of feedback to finetune product and service delivery
• Knowledge of learning innovation technology tools and ability to make recommendations for adoption of tools.
• Vendor relationship management to ensure best services.
• Creating vision and direction and mapping activities to achieve the vision.
• Managing multiple projects and tasks
• Managing different staff members and guiding their day-to-day activities
• Coaching, mentoring and motivation of staff to deliver best services.
• Evaluating learning impact and using information for refinement of services
• Change management relation to new technology adoption.
• Knowledge of financial targets of the institution and how unit ties into achieving this goal
• Knowledge of commercials for products being developed for proper pricing.
• Maintaining quality instructional materials production process in line with our premium products quality standards
• Acquire affordable yet quality tools for operational activities.
• Planning and execution of critical tasks involving diverse stakeholders within and outside the school.
• Making recommendations for improving services and working with internal and external stakeholders
• Representing the institution in local and international fora on learning innovation issues
• Thought leadership on learning innovation issues through research apers and articles in local and international journals.

QUALIFICATIONS:

• Master’s in Educational Technology/Instructional Technology/Curriculum Studies; earned PhD preferred.

EXPERIENCE

• A minimum of 5 years’ experience, including progressive responsibility for instructional design and instructional technology development and management. Project management and supervisory experience are mandatory—a proven track record of developing and delivering courses and executive learning development programs.