Direct Sales Agent at Willers Solutions

Responsibilities

• Identify potential customers within designated markets through various channels such as referrals, networking, and cold-calling.
• Engage with prospective clients to understand their financial needs and goals, and present appropriate financial products and services.
• Achieve individual sales targets and contribute to overall branch and organizational goals.
• Continuously expand the customer base and explore new opportunities for business growth.
• Develop a deep understanding of the microfinance bank's products and services, including loans, savings accounts, micro-insurance, and other financial offerings.
• Educate potential clients about the features, benefits, and terms of various financial products to help them make informed decisions.
• Build and maintain strong relationships with customers to enhance their loyalty and satisfaction.
• Provide excellent customer service by addressing inquiries, concerns, and requests promptly and professionally.
• Collect and verify necessary documentation from clients for loan applications, account opening, and other financial transactions.
• Ensure compliance with regulatory requirements and internal policies during customer interactions and data collection.
• Stay updated on industry trends, competitive landscape, and market conditions to adapt sales strategies accordingly.
• Prepare regular sales reports, activity reports, and other relevant documentation as required by management.
• Collaborate with colleagues, team leaders, and other departments to streamline sales processes and enhance overall customer experience.
• Participate in training sessions and workshops to improve product knowledge, sales techniques, and customer service skills.

Requirements

• Minimum of OND from a reputable institution.
• Minimum of 1 year experience as a direct sales agent in a microfinance bank.
• Goal oriented with the mind-set of meeting or exceeding sales target.
• Integrity, professional and customer- centric approach to sales.