Digital Banking Officer at Bosak Microfinance Bank Limited

Responsibilities

• Monitor competition and keep abreast of the channel service developments.
• Design and implement strategies to drive revenue on all channels.
• Support the implementation of new projects and change requests related to digital banking services.
• Collaborate with cross-functional teams to develop effective campaigns and improve existing services.
• Identify and pursue new business opportunities for the bank's digital banking products, including partnerships.
• Develop and implement a customer acquisition strategy that supports the bank's growth targets.
• Maintain a good working relationship with internal and external customers to enable improved service levels and deliverables.
• Compliance, awareness and understanding of the regulatory framework, requirements related to data protection, AML, electronic payments etc.
• Ensure the provision of ongoing training and development to all employees.
• Create and execute campaigns across various digital channels to drive customer acquisition, using data to measure effectiveness and optimize campaigns.
• Develop operating procedures for digital banking operations.
• Monitor, report on key metrics and performance indicators for customer acquisition initiatives, and use data to inform decision-making and optimize performance.
• Limit and reduce risk exposures by monitoring digital transactions and customer activities for potential fraud or security breaches.
• Carry out any other task as required by the management.

Job Requirements / Skills

• Bachelor’s Degree in Banking & Finance, Computer Science or related field.
• Minimum of 3 years experience in digital banking in a reputable financial institution.
• Excellent IT & Data Analysis Skills.
• Knowledge of Financial Regulations.
• A team player, customer-centric and problem-solving skills.
• Certification in Digital Banking, Cybersecurity would be an added advantage.
• Familiarity with Core banking software and digital banking platform.

Why Work with Bosak Microfinance Bank Limited?

• If you desire to work in an organization where employee motivation is key and passion is rewarded, then Bosak MFB might be the place for you.
• We are committed to building an open and rewarding work environment where all employees have equal opportunities for growth to realize their full potential.
• Our remuneration and employee welfare packages are among the best in the industry.

 Benefits

• Salary: N250,000– N350,000 Monthly.
• HMO
• Constant Training and Development
• Leave & Passage Allowance
• 13th Month.