Desktop Administrator/ICT Officer at Desicon Engineering Limited

Role Description

• The Desktop Administrator/ICT Officer is a full-time, on-site role based in Bonny, responsible for ensuring the reliable operation of desktop systems and related ICT infrastructure.
• This role includes installing, configuring, and maintaining desktop computers, operating systems, and essential software used across the organization.
• The Desktop Administrator/ICT Officer will provide day-to-day technical support, diagnose and resolve hardware and software issues, and perform routine troubleshooting to minimize downtime.
• Additional responsibilities include monitoring system performance, supporting user access and permissions, maintaining asset inventories, and collaborating with other IT team members to implement security and backup standards that align with Desicon’s operational requirements.

Qualifications

• Candidates should possess strong Desktop Administration skills, including configuration, deployment, and maintenance of desktop environments.
• Candidates should have hands-on experience working with Desktop Computers, peripherals, and operating systems in a corporate setting.
• Candidates should demonstrate solid Technical Support capabilities, including user assistance, incident resolution, and service request handling.
• Candidates should be proficient in Troubleshooting hardware, software, and network connectivity issues.
• Candidates should have System Administration skills related to user management, security updates, backups, and basic network services.
• Relevant academic qualification in Computer Science, Information Technology, Engineering, or a related field.
• Industry certifications such as CompTIA A+, Network+, or Microsoft certifications are an advantage.
• Ability to document procedures, maintain accurate records, and communicate clearly with technical and non-technical stakeholders.
• Strong attention to detail, problem-solving skills, and the ability to work both independently and as part of a team in an on-site environment.