Delivery Operations Manager at Elo-Ex Transport Services

Job Description

• Coordinate day-to-day deliveries with dispatch riders and customers
• Ensure prompt delivery of customer good and excellent customer service
• Liaise with mechanics and part sellers for repairs and maintenance of dispatch bikes
• Manage customer database and customerbase growth
• Revenue and tax operations
• Other related tasks as maybe assigned by your manager.

Requirements

• Degree / Diploma from a recognised institution
• Proven experience in the dispatch/bike delivery community in Lagos
• Working knowledge of Microsoft Office tools (Word, Excel and PowerPoint)
• Good communication and writing skills
• Must be polite with excellent customer service skills