Delivery Analyst at Vendease

JOB SUMMARY

You will be responsible for going along with a driver to the company’s designated vehicle and carrying out deliveries as assigned.

JOB DESCRIPTION

• Time management to ensure deliveries are made on schedule.
• Accurately follow routes, maps, and directions.
• Adhere to basic food and package handling standards and protocols. 
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Provide real-time delivery updates via the company’s delivery application and Slack.
• Collect and file a signed copy of proof of delivery.
• Keeping records of customer interactions, transactions, and complaints.
• Source for 3PL partners where additional capacity is needed.

JOB EXPERIENCE

• Minimum O’level certificate with 1-2 years of customer-facing experience.
• Able and punctual with dedicated professionalism to job and duties
• Able to adapt to changing schedules or routines
• Able to assist clients when needed
• Physically able to lift and carry ​products.
• Owning a smartphone 
• Able to work nights, weekends, and holidays as needed​.