Debt Collections Agent at ConSol Limited

Job Description
Contacting & Interacting with Debtors via telephone:

• Collecting payment on debts
• Understanding reasons for late payment.
• Ensuring the resolution of delinquent accounts
• Tracking outstanding debts
• Plan course of action to recover owed money.
• Negotiating payoff deadlines and payment plans.

Functional Requirements

• Communication (Local Language and English)
• PC/personal productivity tools - Words for windows, Excel, PowerPoint, Mailing
• Excellent Communication Skills
• Customer Service Skills
• Excellent Telephone Etiquette
• Listening Skills