Database Assistant (G5) at International Organization for Migration - IOM

SVN No.: SVN2023.136
IOM Classification: G5

Context

• Nigeria has experienced increased violence since 2015, leading to a major humanitarian crisis. IOM and the humanitarian community have expanded their intervention scope beyond Maiduguri to the entire North East and North West. IOM staff deliver humanitarian and development support to displaced populations and host communities.
• Under the overall supervision of the DTM Program Officer and direct supervision of the IM Officer, the Database Assistant will support existing and new applications/tools for registration, Displacement Tracking Matrix (DTM) assessments, population profiling, and other DTM activities. The role also involves providing data management support and data quality control for the information collected.

Core Functions / Responsibilities

• Provide database management support and technical assistance to registration and verification exercises in the sub-office.
• Troubleshoot and resolve problems related to the database or application and software used for data capture, equipment, and network to facilitate systems running smoothly throughout registration/verification operations.
• Implement and maintain current and existing applications/tools used for data collection (e.g., biometric data, mobility tracking information, general survey information).
• Write codes for automated unit and integration tests and document user requirements for the design, coding, and deployment of applications.
• Support planning, designing, and implementing the division’s Information Management Systems and reporting tools.
• Assess new technologies and provide solutions in coordination with the Database Officer.
• Prepare and generate local-level information products and support information sharing and dissemination to all relevant channels.
• Provide support for data quality checking, data cleaning, analysis, and reporting.
• Perform any other duties as required.

Required Qualifications and Experience
Education:

• College Diploma in Computer Science or related field with 5 years of relevant experience in software development and database management, or
• University Degree in the a forementioned field with 3 years of relevant experience.

Experience:

• Experience in MS SQL database and C# based Windows applications is required.
• Previous experience working with an international organization.
• Personal commitment, efficiency, flexibility, and drive for results.
• Ability to work effectively within a team of colleagues from varied cultures and professional backgrounds.
• Ability to work under stressful conditions.
• Demonstrated ability to maintain accuracy and confidentiality.

Skills:

• Actively shares relevant information.
• Clearly communicates and listens to feedback on changing priorities and procedures.
• Proactively develops new ways to resolve problems.
• Provides constructive feedback to colleagues.
• Adjusts priorities and plans to achieve goals.
• Delivers optimal IT solutions within defined resource parameters.
• Correctly applies knowledge of specialized IT disciplines.
• Identifies issues, opportunities, and risks central to responsibilities.
• Incorporates gender-related needs, perspectives, and concerns and promotes equal gender participation.
• Treats all colleagues with respect and dignity.
• Works effectively with people from different cultures by adapting to relevant cultural contexts.
• Actively contributes to an effective, collegial, and agreeable team environment.
• Takes joint responsibility for the team's work.
• Learns about developments in available technology.
• Proactively identifies and advocates for cost-efficient technology solutions.
• Understands the applicability and limitation of technology and seeks to apply it to appropriate work.

Languages:

• Fluency in English (oral and written) is required. Working knowledge of local languages, including Hausa and Kanuri, is desirable.

Competencies:
Values:

• Inclusion and respect for diversity: Respect and promote individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintain high ethical standards and act in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates the ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others and makes people feel safe, respected, and fairly treated.

Core Competencies – Behavioural Indicators Level 1:

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.